I. Consider three (3) situations where misunderstandings arose due to differences in culture. Identify these three (3) situations and explain how you recognised and respected the specific cultural needs, making an effort to sensitively respond.

2. Considering the above identified situations, reflect on what verbal and non-verbal communication strategies you utilised when communicating with people from diverse social or cultural backgrounds. Describe and reflect on how these strategies assist in establishing, developing and maintaining effective relationships, mutual trust and confidence. In this reflective question, you must reflect on all three (3) situations individually

3. Reflect on a time where you needed or did utilise assistance from an interpreter/ translator and identify how this reduced I could have reduced communication differences. If there was no interpreter available, identify how you resolved communication differences:

4. Reflect on your workplace experience. Explain how worked within your scope of practice, followed your roles and responsibilities and followed the policies and procedures of the faclility.

5. Reflect on your own perspectives of diversity. You are to undertake a structured process and reflect on all the following points in a paragraph: Describe your own perspectives of diversity.

How might your social and cultural views positively impact people from diverse cultures?

How might your social and cultural views negatively impact people from diverse cultures and how can you prevent this from occurring?