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I have an assignment that I will have to craft a new (ITIL) IT service for a college or university. Im trying to think of
I have an assignment that I will have to craft a new (ITIL) IT service for a college or university. Im trying to think of a solid IT service that will give me enough information for this template I have to fill out. Please give me advice or an idea on a IT service I should use to get this done. Thanks!
2.3 Financial Management 2.3.1 Budgeting What is the projected budget for the service? 2.3.2 Accounting How will we keep track of how much the service costs? (Or how much revenue the service generates, if applicable.) 2.3.3 Charge Model How will customers be charged for this service? What are the charges associated with the service? Are any approvals required, and if so, from whom? If the charges are calculated based on customer requirements, include general formulas, rates and contact information for determining exact costs 2.4 Business Relationship Management 2.4.1 Eligibility and Prerequisites What clients are eligible to use/request the service? Are there any prerequisites, e.g approvals, authorizations or technical requirements such as minimum operating system versionStep by Step Solution
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