I have learned that there is a lot more to record management than I thought or knew. I thought that was knowledgeable to some extent, but I'm realizing that barely know a little in records management. I've took this class back in the days was easier learning the basic surnames. I have learned that there are a lot more rules to it. I'm glad I got to learn all the steps and the rules and regulations that govern them is key to effective records management. Keep learning and improving my skills. I'm glad I got to expand my knowledge in records management