i have provided the question, the correct answer and my original incorrect andwer. please give reasons to why each qiestion was correct and incorrect

16. One common definition of quality is which focuses on measuring how well the product or service meets targets and tolerances determined by its designers. Answer: e) conformance to specifications Correct because: My Answer: No Answer Incorrect because: 24. Using Exponential Smoothing with an alpha factor of .40 and a period 7 forecast of 272 with actual demand of 315, what is the forecast for period 8? Answer: e) 289.2 Correct because: My Answer: d) 300.8 Incorrect because