I have questions regarding the business: DocuSign, https://www.docusign.com/

I appreciate any help!!

1. What new technology is coming out that will decrease DocuSign's company costs?

2. What is DocuSign's expectations of how the market for their services will change? How do these expectations affect their business decisions?

3. How easy, and how long would it take, for new competitors to enter the market once they see DocuSign is doing well? Or, what might make some of their competitors leave the market, which would mean more business for them?

4. What impact has COVID had on DocuSign's business?