• i. Information to support staff in understanding the NQF, laws and regulations in relation to QA4 & QA7 and how this is interpreted during the self-assessment process to review practices
• ii. A brief overview of the current QIP and previous self-assessment outcomes of the service for QA4 & QA7
• iii. How you plan to involve staff in the collection of information for self-assessment against QA4 & QA7
• iv. Allow time for staff to provide input, share ideas and perspectives and ask questions - staff may have comments on what has been done or achieved since the QIP was last updated.

Benchmark Criteria Supported staff to understand the NQF and other legislation relevant to the service through provision of clear and consistent information. Shared with staff an analysis of the NQS for Quality Areas 4 & 7 and its relevance to components of the service, in relation to the self-assessment process. Shared ideas with colleagues and involved them in the collection of information for self-assessment. Provided opportunity for two-way, open and evaluative feedback with co-worker/peers.