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Explanation Scenario Requirement elicitation technique Analytical conversation with Managers, Cashiers, Brainstorming Clerks and other Staff for arriving at the requirement for automating transactions. Formal and planned requirement discussion in a workshop conference room conducted among managers of diversified branched facilitate by anchor.. Survey form circulated among the users (account survey holders) who visit the bank, to ease their interactions with bank Analysis for understanding mode of transactions Task Analysis Checks, Cash, DD, MT, Gold, etc. Understanding the process involved in each observation transaction like withdraw, deposit, fund transfer etc. Note: point for each correct answer Stakeholders working together to identify requirements Survey is used when there is a lot of information gathering Understanding the process like user Observe the subject matter expert manual