i need answer 17 too 21 please.

1a) Because ecoimic and competiive environments froquenely change, orpmications srsid Al set a kd-erm plan and stick to ) devclop comingency plans C) save time and money by cutting back en planing D) eliminane any long serm stiegic plans, but devise short tenn tactical plans and redlwe them unce a yesr 15) Lcadership, coaching, and morale building are all port of a munger' A) tochnical B) theoretical C) empirical D) humas relations t6) A chicf operating officer (COO) would be classified as part of a firm' A) primary managemem B) middle management C) top management D) finss-line management 17) By conspleting courses needed to obtain a college degree in accoonting, mrketing, cr other field, a student is acquiring theskills mamagers need to rise through the ranks of their aneca of specializaion A) autocratic B) technical C) human relations DI secondary 18) As Elisa gets ready to open her new business she has identified the tasks that need to be accomplished has assigned employees to each task. This illustrates A) management depastmentalization B) division of labor C) specialization of priorities D) mass production economies 19) Henni Fayol and Max Weber re best known for their couributions to A) production theory B) marketing theory C) organization theory. D) finance theory 20)_ means giving employees the authority and responsibility to respond quickly to cusiomer request A) Restructuring B) Delineating C) Empowerment that show ed the 21) When Barrett opened his auto body shop, his basiness plan included xn) relationships among employees in his arganization and the lises of wthority and responsibility A) business view map B) department categorization C) organization chart D) operating matrix grid Verson A Page 3