I need comments based on these criteria in the performance review that I need to do for my direct supervisor.

• Hospitality - Demonstrates an ability to interact appropriately; follows through on requests and concerns in a timely manner; responds and reacts to all levels of customers appropriately including patients, coworkers and physicians; identifies ways of improving customer service on a proactive basis and treats all with respect. **EP ratings = exemplary customer relations and is viewed as a role model.
• TeamCommitment - evidenced in the ability to work in a cooperative manner with all members of the healthcare team; demonstrated by a responsiveness to the needs of others; an ability to create a positive working environment; willingness to provide support and encouragement to coworkers and provide constructive feedback or suggestions for improvement when warranted. **EP ratings = Continual contributions to the department and health system through participation and support of others. Viewed as a role model.
• Communication - Communicates honestly and respectfully ideas, information and viewpoints both verbally and in writing and encourages others to do the same. Addresses customers with respect and compassion; Verifies that communication is received, understood and responded to in a timely manner. Communicates through the chain of command; Actively listens and seeks understanding. Keeps others informed about things that affect them. **EP Rating = Able to communicate the most complex information dictated by the position.
• Flexibility/Adaptability - Willing to meet the changing needs of the patient, department and/or health system. Provides assistance by performing duties on as needed basis. Demonstrates willingness to step outside the normal role; acts as a positive facilitator of change, participates in the change process by accepting personal accountability. **EP Rating = Anticipates the need for changes and promotes this awareness in others.
• ProblemAnalysis/CriticalThinking - Strives to understand our market population needs by responding and listening to the needs of those we serve. Tailors each interaction to the specific needs of the person or situation and responds quickly and effectively to problems that may arise. When faced with ambiguity, demonstrates ability to source and assess relevant information, prioritize, and act accordingly.
• Professionalism - Evidenced through commitment to quality; exercise of self-control even in trying situations; respect for profession, health system and self. Commitment to personal growth and development. Inspires greater effort by setting an example of their own behavior of dedication, courage and commitment to high standards. **EP Rating - Viewed as a role model.
• Attendance&Punctuality - During entire review period, compliance with the Attendance and Punctuality guidelines as follows: OT Rating = On Target (compliant with policy/no counselings indicated) DO Rating = Development Opportunity (has received a Verbal counseling) NI Rating = Needs Improvement (has received a Written or Final Counseling)
• License,Certitification,AnnualTrainings,andDepartmentSpecificCompetencies - Ensures position required license(s) and certification(s) are renewed before expiration and loaded into healthsteam. Completes the annual trainings in HealthStream and department specific competencies in a timely manner. Completes annual Employee Health requirements timely (PPD, Vaccination Compliance, Respiratory Fit Testing.) **DO Rating = Failing to renew required Certification(s) and/or Licensure before the expiration date.
• Safety - is with a sense of urgency on the importance of patient and employee safety. Responds to others in a timely and compassionate manner to ensure satisfaction, comfort and quality care. Observes safety protocols, reports unsafe conditions in the STAR system.
• Additional comments:

this employee that I am giving evaluations is exemptional in all areas.