I NEED HELP IN ASSESSING SOME ANSWERS:

I have a case study and questions and an answer..what I need is help assessing the answers from based to the questions..

Case Study 9: Faith and Health Abdul Hadi is one of the 3 million Muslims living in Germany today. He has had surgery and is recovering from his operations in a hospital near his home. Anna is his nurse and is increasingly frustrated with his behavior and having to accommodate his needs. His behaviors and needs are as follows: Because of the nature of Abdul Hadi's surgery, it is difficult for him to take a shower or bathe himself. When preparing for prayer, he needs to cleanse himself. He needs assistance and Anna is there to provide help, but he refuses to have her help. Finding a male nurse to help bathe Abdul Hadi has been a challenge, as all of the male nurses work different shifts and are already assigned to other patients. As a devout Muslim, Abdul Hadi does not eat pork. Medication provided to him must not have any pork products or alcoholic substances; he is only allowed specific medications and treatments containing these products as dictated by Islamic law. Abdul Hadi also has special dietary needs. Because much of the cafeteria food contains pork products, gelatin, or lard, in one form or another, it is hard to find food that fits his needs while ensuring he stays healthy and strong. Abdul Hadi has many relatives that visit him; as a result, the patients that share his room complain about the noise and level of activity. As a Muslim, he prays and needs the space to do this. He needs to have a nurse help him get out of bed. Sometimes he has called Anna to help him, but because she is attending other patients, she does not come in time to assist him. You are Anna's supervisor. You want her to be able to work with Abdul Hadi and to provide him with the best care. 1. Using what you know about cultural intelligence, analyze the situation. 2. For each of the five behaviors and needs outlined above, find a strategy, or strategies, to resolve the issues. 3. Determine what your hospital needs to do to ensure patients are addressed with care and compassion. Chapter 7 Cultural Intelligence in Action 181

CI Model in Action Acquire: It is important for the supervisors, including the hospital administrators, to recognize the cultural differences that exist between themselves and people of the Islamic faith. There is a specific belief and value system operating within this hospital. This system dictates how to interact with and treat patients, and as a result, policies are developed to treat and work with patients in a specific way. These ideas come into conflict when there are individuals who do not perceive care in the same way. A useful exercise for the supervisor and hospital administrators would be to identify what they currently know about the Islamic culture and what they would like to learn more about. This can include identification of organizational cultural belief systems and values related to working with patients. When they do this, it helps them to create concrete strategies for improvement. Build: For Anna, the supervisor can help her to assess her self-efficacy and confidence level in working with patients of different cultural and religious backgrounds. She can work with Anna to help her become a more active listener, so as to build a more trusting and respectful relationship with patients. The supervisor can also help Anna by coaching or mentoring her, which entails asking her questions, making suggestions, and exploring alternative care techniques. Doing this provides Anna and the supervisor with the opportunity to break down what is happening in the situation. Contemplate: It would be important for Anna to keep an open mind and suspend judgments about patient's beliefs and religious practices. She can learn to be a better observer and listener, thus allowing her to pick up cultural nuances that she may not have otherwise noticed. Her ability to manage her emotions, gauge the patient's emotions, and adapt as needed is really important in the care of patients. Because illnesses can be a large source of physical and emotional stress, Anna's assistance in helping patients to manage their emotional responses could only benefit her. Do: The supervisor can help Anna to learn to identify behaviors that are inappropriate and are a setback to the patient's health and well- being. Learning to name the emotions and identify the thought patterns that occur while working with Abdul Hadi can help Anna to release negative emotions and feelings she has toward the patient.

And the questions:

1. Using what you know about cultural intelligence, analyze the situation in terms of national, regional and individual levels. 2-For each of the five behaviors and needs outlined, find a strategy, or strategies, to resolve the issues. Utilize the basics of developing and practicing cultural strategic thinking within the Unit 2 reading. 3-Determine how the hospital can increase their cultural strategic thinking to ensure patients are addressed with care and compassion regardless of their individual culture and beliefs.?this is the answer to be assessed from 10-0 and comments needed to:

****Description of the Case and Identification of Major Issues:0-10 and comments

****Connections to Course Readings, Material and Research:0-10 and comments

BELOW THE ANSWER:

case study of Faith and Health Abdul Hadi is a Muslim who lives in a country where Muslims are a minor population. Abdul Hadi has been hospitalized in a medical center that does not cater to Muslim religious activity. As a result, Anna, a nurse of Abdul Hadi, is having difficulty taking care of Abdul Hadi's behaviors. Religious activity includes showering, food, prayers, and visitors. The paper analyses the case and how Anna's supervisor can improve Anna's Cultural Intelligence so that Anna can overcome emotional stress and perform better quality work. Finally, the paper will provide strategies to solve the issues. Cultural information in terms of national, regional, and individual levels. Religious teaching requires Muslims to pray five times a day at a specific time. (Huda, 2019) Muslims wash their face, hands, arms, and feet before prayer. (Religion & ethics newsweekly, 2016) Before entering the sacred place, men and women must be separated. (Saad, 2013) Muslims are not allowed to eat pork or a trace of pork and not consume alcohol. Muslims can only receive medication and treatment, which Islamic law allows. Muslim family size is relatively large. Muslims are a fast-growing religion, and the population is growing worldwide. It will soon be the largest religion in the world. (Nag, 2020) Strategy, or strategies, to resolve the five issues of Abdul Hadi's behaviors. Behavior 1. Abdul Hadi must shower or bathe five times before his prayer. Abdul Hadi refuses Anna's help and requests a male nurse. It is challenging for Anna to find a male nurse due to their schedule.

Learning: Anna needs to understand why Abdul Hadi behaves, acts, and says. When Abdul Hadi rejects Anna's help and asks for the male nurse instead, If Anna can learn about religion, she does not have to feel "being rejected" or that Abdul Hadi is discriminating against women. Leaning through various sources such as the internet, books, and videos will help Anna to understand Abdul Hadi's behavior. Awareness: The hospital can conduct Cultural intelligence training and raise awareness of the different activities and needs. Helping Abdul Hadi's five-time prayers and washes might be overwork for Anna. However, the hospital can inform other staff so Anna can request more help from her colleagues. Behavior 2. Abdul Hadi can only take Islamic-allowed medication or treatment. The population of Muslims worldwide is growing. Therefore, the hospital can expect more Muslim patients in the future. When the number of Muslims grows, the related business will grow. Hospitals can engage with a Muslim doctor and specialist for Muslim patients. Behavior 3. It is forbidden for Muslims to consume pork and alcohol. Hospitals can engage with a Muslim service consultant and food catering service so that Muslim patients can have nutritious food to recover well. Behavior 4. Many visitors cause noise to other patients.

Being quiet at the hospital is a universal manner. The limitation of the number of visitors or visitor hours can be informed before admission. Hospital can arrange a notice which can be visible to the public. Behavior 5. Muslims need the space to pray, and Anna cannot respond to all Abdul Hadi's requests to help his prayer. A helper needs to answer all patients' requests for better hospital service. The hospital may hire Muslim helpers. Consider creating a space for Muslims to pray. All pray at the same time so the helper can pray as well. At the same time, they can help Muslim patients as well. The hospital can arrange training and awareness for other non-Muslim helpers. Conclusion Metacognition is the ability to adjust the understanding based on the information knowledge. (Cultural intelligence for leaders v. 1.0, 2012). A business operation that positively embraces cultural differences and caters to people with various cultures can gain competitiveness. Organizations can conduct a culturally intelligent program to raise awareness, avoid biased views, and perform excellently without employees feeling the emotional stress of global customers