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I need help on my Starbuck Case Study Analysis from Robbins-Management-13th-GLOBAL-Edition-2016, P6-1. What might need to be different in Starbucks's control process as a result

I need help on my Starbuck Case Study

Analysis from Robbins-Management-13th-GLOBAL-Edition-2016,

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P6-1. What might need to be different in Starbucks's control process as a result of their shift to including more drive-through windows in their stores? What specific measures of performance might be needed with drive-through service that are not as relevant to inside-store sales? What are control issues that Starbucks may need to address related to its out-of-store delivery offerings? P6-2. How could Starbucks use social media to practice effective levels of feedforward control, concurrent control, and feedback control

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