I need help with following subject Assessment number 2

Name of the subject :-

FNS50215 Diploma of ACCOUNTING

Name of the assessment is:-

FNSFMK505 Comply with financial services regulation and industry codes of practice

^{Question Number 4:-}

Section 4 - Prepare a Conclusions Summary

Requirements

Based on the information in the case study and your responses to Sections 2 and 3:

a) How should the evidence provided by both parties be assessed?, and

b) Provide an opinion if a breach of any regulation has occurred, and if so, describe the most likely next step in the complaint process