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I need help with the following involving organizational behavior and Managing Conflict and Negotiating. Please view the following 2 TED videos: https://www.ted.com/talks/jess_kutch_what_productive_conflict_can_offer_a_workplace https://www.ted.com/talks/william_ury_the_walk_from_no_to_yes Please provide

I need help with the following involving organizational behavior and "Managing Conflict and Negotiating."

Please view the following 2 TED videos:

https://www.ted.com/talks/jess_kutch_what_productive_conflict_can_offer_a_workplace

https://www.ted.com/talks/william_ury_the_walk_from_no_to_yes

Please provide 3 points from each video that are important and can apply to many peoples lives.

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