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I need the work shown for these if someone could help. The following data show customer satisfaction scores, on a scale of 1-20, for a
I need the work shown for these if someone could help.
The following data show customer satisfaction scores, on a scale of 1-20, for a chain of hair salons at four different locations during specific days of the week. The manager would like to investigate if a difference exists in satisfaction scores between these locations. Locations Day Midway Towson Dover Irving Monday 13 14 12 15 Wednesday 14 15 10 16 Friday 16 15 14 20 Saturday 16 18 17 17 Sunday 17 20 14 18 Show your work. You may use Excel, PHStat, and/or Data Analysis function to verify your work. Any Excel submissions will not be graded. a. Perform one-way ANOVA. What is your conclusion (35%) State hypothesis for column and row (5%) Calculate SST (10%) Calculate SSB (10%) Calculate F-test for column (5%) Find F-critical for column, compare and state your conclusion for column (5%) b. Perform randomized ANOVA. What is (are) your conclusion(s) (25%) State hypothesis for column and row (5%) Calculate SSBL (10%) Calculate F-test for row (5%) Find F-critical for row, compare and state your conclusion for row (5%) c. Perform multiple comparison test if necessary (10%)Step by Step Solution
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