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Score will be kept. Question 6 According to research, how does a customer typically view a product that is out of stock? The stockout will lead the customer to buy an item that is similar to the out-of-stock item The tendency to buy an out-of-stock item decreases with every subsequent stockout. Customers who cannot buy the out-of-stock item will not buy an item similar to that item Customers view stockouts as an indication of the store's poor management of inventory