I need to REVISE my essay. I received a low grade and I need to submit it again. I need to include more details and a more detailed PROCESSING MAPS. Please review the requirements. I have included my original essay as a template. ALL REQUIREMENTS NEED TO BE MET

Manufacturing & Service Industries Study of Manufacturing and Service Industries Name: Course: MGT-655-0500 Date of submission: March 22, 2017 Study of Manufacturing and Service Industries Manufacturing & Service Industries In a manufacturing company the output of products are tangible; they can be felt, seen and touched by the customers. On the other hand, a service company provides provision of services which are not tangible. This forms the main difference between the manufacturing and services environments. An example of a manufacturing company is General Electric. General Electric is known as of one of the best run and successful manufacturing companies in the United States. The company develops and manufactures products for the generation, transmission, distribution, control and utilisation of electricity. The company is also involved in production of aircraft engines, power generation and industry products. These functionalities are based on power, oil and gas, aviation and energy management. The oil and gas segment of the company deals with manufacturing equipment used in the whole process from drilling, pipes for transport and petrochemical plants construction. The energy sector provides products and systems that distribute, protect and control energy. The aviation sector on the other hand, produces sells and services turbo shaft engines and jet engines. These products are used in the military in such operations such as fighting, bombing and surveillance (Schaninger Jr, Harris & Niebuhr, 1999). Process mapping is usually mentioned as a key factor in the company's success. It is a link between a traditional process chart and a computer system flow chart and aids communication about processes and enables process improvement. If done properly, it offers a clear picture of what activities are carried out in the process. Effective process mapping helps to create an infrastructure of how companies organize employees and help to define their roles and responsibilities within the organization. For instance, the chart can be subdivided into goals, people, process and structure. This process helps to ensure that the company is on track in tackling issues within the organization, thus maximising performance and increasing the chance of the company achieving high performance (Stewart, 1992). Manufacturing & Service Industries At General Electric, the structure of operations is as follows. The employees get an opportunity to meet their managers. During this meeting, the manager takes charges of the team requesting them to solve a problem. The manager then leaves and allows them to look into the problem and come up with a solution(s) under the guidance of skilled outside facilitators. At the end of meeting the manager meets the group again and hears their recommendations. At this stage the directors are also invited to listen to the solutions. A decision is then made by the manager (yes or no) or that he or she will make a recommendation after further analyses. The idea is then shared with top management for further review and analysis (Stewart, 1992). Below is an example of process mapping for GE Start Employees meet their managers Employees brainstorm ideas Management discusses with the employees on their ideas Decisi on maki ng According to the Forbes magazine, the Walt Disney Company is a diversified international family of entertainment and media enterprise. This is a great example of a Implementation End service type company. For instance, Walt Disney Company achieves its success through Manufacturing & Service Industries media networks, parks and resorts, studio entertainment, consumer products and interactive media. As a result, the service company has been able to attract a wide global following which has helped to set itself apart from any competitors. The company distributes its content through independent companies and joint ventures both in the U.S. and beyond (www.forbes). The accumulation of activities taking place in a company can help determine a company's success. Processes must be analysed to ensure they support key business objectives. This method occurs at Walt Disney in which they refer to as a creative flow chart. This type of chart aids the creative process from story development to final edit (King, 1981). According to Jacka & Keller (2002) on the article on the creative flowchart used by Walt Disney, the managers task their employees to come up with a story based on a particular storyline. The creative team goes out and pieces up an interesting story that they present to Start the directors of the company (Jacka & Keller, 2002). They then present to the board which, if approved continues to the next step. If the story is not accepted, the team goes back to the drawing board and conducts additional research. Productions are delegated into sections Introduction of a creative story line to the managers including (but not limited to) budgets, art props, and transportation. The next step is the production stage. Below is an example of process mapping at Walt Disney Briefing of junior managers Presentation of story to managers and senior directors Decision making No Yes Film production End Manufacturing & Service Industries It is important to point out the fact that the dynamics that affect the manufacturing industry and the service industry. While the manufacturing industry is greatly influenced by the methodology and approach used in production, the service industry is greatly affected by the quality of the services and the creativity in the company operations. This is the case seen in General Electric which depends on its high quality of manufactured products and efficient process mapping, while Walt Disney chiefly depends on creativity in production and high quality of service to its customers through an array of shows and rides. By having the deep understanding of the two environments, one will be able to work well in a diversified environment; a manufacturing or a service provided company. This understanding can help to ensure that there is no confusion on the flow of activities as Manufacturing & Service Industries knowledge will be sufficient. Understanding both environments also enables one to offer the best services to the customers. For instance, by understanding where the customer variability comes from in both scenarios, one will be able to offer the assistance needed appropriately. Understanding all the processes will enable the smooth flow of goods as well as services. For instance, learning of the sensitive areas of production will increase the keenness of the employee in order to avoid costly mistakes for the company (Beuth, et al. 2013). A clear understanding could also provide an opportunity for one to advance in their career. This will be useful in increasing one's skills and knowledge further and thus enhance competitiveness. References Manufacturing & Service Industries Beuth, J., Fox, J., Gockel, J., Montgomery, C., Yang, R., Qiao, H., ... & Klingbeil, N. (2013). Process mapping for qualification across multiple direct metal additive manufacturing processes. In Proceedings of SFF Symposium., Austin, TX, Aug (pp. 12-14). The World's Most Valuable Brands, Forbes (online) Retrieved March 12, 2017 from: www.forbes/companies/general-electric/ Schaninger Jr, W. S., Harris, S. G., & Niebuhr, R. E. (1999). Adapting general electric's workout for use in other organizations: a template.Management, 2(1), 99. Stewart, T. A. (1992). GE keeps those ideas coming. The Challenge of Organizational Change: How Companies Experience it and Leaders Guide it, 474. Jacka, J. M., & Keller, P. J. (2002). Business process mapping. Improving Customer Satisfaction. Canada. King, M. J. (1981). Disneyland and Walt Disney World: Traditional values in futuristic form. The Journal of Popular Culture, 15(1), 116-140. Please use excellent grammar, punctuation and RESOURCES. This is my 2 nd attempt to submit a good paper I have included my original essay. Feel free to ADD to this essay, but refer to the rubric below. A more detailed processing map is needed for manufacturing AND service Select two companies of interest, one manufacturing company (e.g., a shoe company) and one service company (e.g., a technical support company). Provide a brief summary of each company including compelling evidence illustrating the company is either a manufacturing or a service company. Avoid selecting a company that could be arguably both. Manufacturing Research the manufacturing process for the selected company. Create a manufacturing process map. Explain the elements of infrastructure for the manufacturing company using flow charts and be sure to provide a key. Cite three to five sources to support your process map. Service Research the service process for the selected company. Create a service process map. Explain the elements of infrastructure for the service company using flow charts and be sure to provide a key. Cite three to five sources to support your process map. Summary Provide a 750-1,000-word summary describing the differences and similarities between manufacturing and service environments. For each company, identify if customerintroduced variability is available. If not, how would you implement flexibility for customerintroduced variability? How will a deep understanding of both manufacturing and service environments help you in your future or current career? Provide an example. Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center. Cite three to five sources to support your process map. Create a service process map. Should be a sequence of specific activities defined by the appropriate verb. As is, the process is more like a framework. Explain the elements of infrastructure for the service company using flow charts and be sure to provide a key. Cite three to five sources to support your process map. Describe the differences and similarities between manufacturing and service environments. For each company, identify if customer-introduced variability is available. If not, how would you implement flexibility for customer-introduced variability? How will a deep understanding of both manufacturing and service environments help you in your future or current career? Provide an example. Prepare this assignment according to the guidelines found in the APA Style Guide Manufacturing and Service Process Maps 2 1 Less than Unsatisfactory Satisfactory 0.00% 75.00% 70.0 %Content 25.0 %Manufacturing Process Map The manufacturing process map is absent, inappropriate, or irrelevant. Supporting sources are not present. 25.0 %Service Process Map he service process map is absent, inappropriate, or irrelevant. Supporting sources are not present. 20.0 %Summary A summary describing the differences and similarities between manufacturing and service environments is absent, inappropriate, or The manufacturing process map makes weak connections with several gaps. Some supporting sources are present but do not show an understanding of the content. 3 Satisfactory 80.00% The manufacturing process map makes connections at a cursory level and contains minimal gaps. Supporting sources show some understanding of the content. 4 Good 90.00% The manufacturing process map makes meaningful connections, contains no gaps, and is clear and integrated. Supporting sources illustrate an understanding of the content. The service The service The service process map process map process map makes weak makes makes connections connections at meaningful with several a cursory level connections, gaps. Some and contains contains no supporting minimal gaps. gaps, and is sources are Supporting clear and present but do sources show integrated. not show an some Supporting understanding understanding sources of the content. of the content. illustrate an understanding of the content. A summary A summary A summary describing the describing the describing the differences anddifferences and differences and similarities similarities similarities between between between manufacturing manufacturing manufacturing and service and service and service environments environments environments process is process is process is clear weak or provided but at and integrated. 5 Excellent 100.00% The manufacturing process map makes meaningful connections, contains no gaps, and is thorough and well integrated. Supporting sources illustrate a deep understanding of the content. The service process map makes meaningful connections, contains no gaps, and is thorough and well integrated. Supporting sources illustrate a deep understanding of the content. A summary describing the differences and similarities between manufacturing and service environments process thorough and well irrelevant. 20.0 %Organization and Effectiveness 7.0 %Thesis Paper lacks any Development and discernible Purpose overall purpose or organizing claim. 20.0 %Organization and Effectiveness 8.0 %Argument Statement of Logic and purpose is not Construction justified by the conclusion. The conclusion does not support the claim made. Argument is incoherent and uses no credible sources. marginal with a cursory level. An example is gaps in An example is provided that presentation. provided. illustrates an An example is understanding not provided. of the content. integrated. An example is provided that illustrates a deep understanding of the content. Thesis is Thesis is insufficiently apparent and developed or appropriate to vague. Purposepurpose. is not clear. Thesis is comprehensive and contains the essence of the paper. Thesis statement makes the purpose of the paper clear. Sufficient justification of claims is lacking. Argument lacks consistent unity. There are obvious flaws in the logic. Some sources have questionable credibility. Thesis is clear and forecasts the development of the paper. Thesis is descriptive and reflective of the arguments and appropriate to the purpose. Argument is Argument orderly, but shows logical may have a progressions. few Techniques of inconsistencies.argumentation The argument are evident. presents There is a minimal smooth justification of progression of claims. claims from Argument introduction to logically, but conclusion. not thoroughly, Most sources supports the are purpose. authoritative. Sources used are credible. Introduction and conclusion bracket the thesis. 20.0 %Organization and Effectiveness 5.0 %Mechanics Surface errors Frequent and Some of Writing are pervasive repetitive mechanical (includes spelling, enough that they mechanical errors or typos punctuation, impede errors distract are present, grammar, communication the reader. but they are language use) of meaning. Inconsistencies not overly Inappropriate in language distracting to word choice or choice the reader. sentence (register) or Correct and construction is word choice varied used. are present. sentence Sentence structure and structure is audiencecorrect but not appropriate Clear and convincing argument that presents a persuasive claim in a distinctive and compelling manner. All sources are authoritative. Prose is largely Writer is clearly free of in command of mechanical standard, errors, although written, a few may be academic present. The English. writer uses a variety of effective sentence structures and figures of speech. varied. 10.0 %Format 5.0 %Paper Format (use of appropriate style for the major and assignment) Template is not used appropriately or documentation format is rarely followed correctly. language are employed. Appropriate Appropriate template is template is used, but someused. elements are Formatting is missing or correct, mistaken. A although some lack of control minor errors with formatting may be is apparent. present. 5.0 Sources are not Documentation Sources are %Documentation documented. of sources is documented, of Sources inconsistent or as appropriate (citations, incorrect, as to assignment footnotes, appropriate to and style, references, assignment although some bibliography, etc., and style, with formatting as appropriate to numerous errors may be assignment and formatting present. style) errors. 100 %Total Weightage Appropriate All format template is fully elements are used. There are correct. virtually no errors in formatting style. Sources are Sources are documented, as completely and appropriate to correctly assignment and documented, as style, and appropriate to format is mostly assignment and correct. style, and format is free of error