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I Problem 12-41 Designating Responsibility Centers; Hotel (Lo 12-2) The following partial organization chart is an extension of Exhibit 121 for Aloha Hotels and Resorts.

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I Problem 12-41 Designating Responsibility Centers; Hotel (Lo 12-2) The following partial organization chart is an extension of Exhibit 121 for Aloha Hotels and Resorts. Grounds and Housekeeping and Recreational Hospitality Food and Maintenance Custodial Services Depaltment Beverage Department Department Department Department Each of the hotel's ve main departments is managed by a director (e_g_, director of hospitality). The Front Desk subunit, which is supervised by the front desk manager, handles the hotel's reserva- tions, room assignments, guest payments, and key control. The Bell Staff, managed by the bell captain, is responsible for greeting guests, front door service, assisting guests with their luggage, and deliver- ing room-service orders. The Guest Services subunit, supervised by the manager of Guest Services, is responsible for assisting guests with local transportation arrangements, advising guests on tourist attrac- tions, and such conveniences as valet and oral services. Required: As an outside consultant, write a memo to the hotel's g-erai manager suggesting a responsibility-center designation for each of the subunits shown in the organization chart above. Justify your choices

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