'I spent some time this afternoon on the first two questions,\" Griffin told the group. \"Let me go through my responses and we can talk about it as a group, GK?\" Martin and Cooper 1odded their heads, but none of the other team members responded. Griffin started the case md made sure to mention that everyone was welcome to add anything as he worked his way hrough the questions. Once Griffin started to repeat himself, Prasad interrupted. \"Let me ;hare some of the stories I've heard about people having problems with DnStar technology,\" 1e looked at Griffin for approval before continuing. \"I think that customer perception is a good indicator of brand awareness.\" Cooper spoke up with his interpretation of the case study ruestions. Delery, who had been sitting silent the entire time then spoke up to mention that JnStar was purchased by affluent people. \"No joke,\" Clnyealisi said, laughing sarcastically. Jelery quickly turned his eyes back to his laptop. Let me provide you some background about why this was unusual. Delery was normally the nost outgoing of the team members and often shared furmy anecdotes from his class aessions. That night he was very quiet. Cooper appeared to notice this because he kept .ooking over at Delery with a small frown on his face, but he didn't say anything. Griffin brought them back to the case questions and provided his droughts on the next ruestion. Cooper waited for Griffin to finish before he spoke up: I really don't understand why you feel that way. I think that you are looking at this too much rom a finance standpoint. I think that the important point here is that GnStar has the first nover advantage but it won't last much longer especially if they can't fix the defects in the :echnology. 'Isn't that pretty much what I said?\" Griffin asked the group. Before Cooper could reply .3'rasad interrupted, \"You guys do this every time! One of you thinks he has a different point md you argue about it for 15 minutes before you realize you are saying the same thing.\" Cooper and Delery looked at each other and neither responded to Prasad's comment. Martin .ooked around the table. \"I think we're working really well on this case tonight so let's not let hings deteriorate, UK?\