I used Cronbach's alpha to test the reliability of my 5-point Likert scale 18 question survey. It came back as excellent overall with a 94.3 alpha reliability score. I also grouped up survey questions based on three factors. One factor had 6 questions, one factor 5 questions, and another factor included 7 of the survey questions. All three, (Factor 1, Factor 2, and Factor 3), each tested reliable using Cronbach's alpha with group one being .89 (Good Reliability), group two being .94 (Excellent Reliability), and group three .82 (Good Reliability). My questions is by doing it this way should I call them factors overall and then Factor 1, Factor 2, and factor 3 for labeling purposes or overall groups and subgroup 1, subgroup 2, and subgroup 3?? Also would this be considered Factor analysis?? I think it would be considered Factor analysis, but double checking to be certain. Again, Cronbach's alpha was determined on all 18 questions overall and in factors or groups broken into 6 questions with the 1st factor or group, 5 questions with the 2nd factor or group, and 7 questions with the third factor or group. Should I use factor or group wording wise and if factor is fine, is this considered factor analysis as I think it is?? All of this is for reliability gathered from a pilot 5-point Likert survey. This data will determine the question survey makeup of the primary 5-point Likert scale study to send out for the primary or main research study