i want to solve exercise number 12-23

dinount of costs that Ramiro can save in 2013 by downsizing administrative capacity d dministrative capacity in increments of 250 customers What 3. What factors, other than cost, should Ramiro consider before it downsizes administrative capacity 12-22 Strategy, balanced scorecard. Stanmore Corporation makes a special-purpose machine, D4H used in the textile industry. Stanmore has designed the D4H machine for 2013 to be distinet from is competitors. It has been generally regarded as a superior machine. Stanmore presents the following data for 2012 and 2013 2012 2013 1. Units of D4H produced and sold 2. Selling price 3. Direct materials (kilograms) 4. Direct material cost per kilogram 5. Manufacturing capacity in units of D4H 6. Total conversion costs 7. Conversion cost per unit of capacity (row 6+ row 5) 8. Selling and customer-service capacity 9. Total selling and customer-service costs 210 $42,000 200 40,000 300,000 $8 250 $2,000,000 $8,000 100 customers $1,000,000 $10,000 310,000 $8.50 250 $2,025,000 $8,100 95 customers $940,500 10. Selling and customer-service capacity cost per customer $9,900 (row 9 row 8) es no defective machines, but it wants to reduce direct materials usage per D4H machine D4H units that in 2013. Conversion costs in each year depend on production capacity defined in terms of can be produced, not of customers that Stanmor customers in 2012 and 80 customers in 2013. the actual units produced. Selling and customer-service costs depend on th e can support, not the actual number of customers it serves. Stanm e numb er 2. Desores strategy one of product differentiation or cost leadership? Explain briefly measures that you would include in Stanmore's balanced scorecard and the rea- sons for doing so. alysis of operating income (continuation of 12-22). Refer to Exercise 12-22 1. Calculate the operating income of Stanmore Corporation in 2012 and 2013. 2 Calculate the growth, price-recovery, and productivity components that explain the change in operat- ing income from 2012 to 2013 Comment on your answer in requirement 2. What do these components indicate? 3. an and productivity components (continuation of 12-23). Suppose