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Ian is evaluating an existing training program. His immediate focus is determining whether the employees thought the training was relevant to their jobs and would
Ian is evaluating an existing training program. His immediate focus is determining whether the employees thought the training was relevant to their jobs and would help them do their jobs better. Ian is collecting data related to Kirkpatrick's ______ criteria. a. results b. learning c. reactions d. behavior
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Managing Hospitality Organizations Achieving Excellence In The Guest Experience
Authors: Robert C Ford, Michael C Sturman
2nd Edition
1544356854, 9781544356853
