Ida has met with five employees this week to talk about their performance. While every employee received similar constructive feedback, each responded differently, some nervously, some passively, some argumentatively. Since Ida feels she treated everyone respectfully, she wonders why the five employees reacted so differently. Employees attending the performance review would have been well served to listen with the appropriate intention. Which of the following most likely describes the style of listening practiced by Ida's employees? Critical listening Informational listening Active listening Open listening