Ida has met with five employees this week to talk about their performance. While every employee received similar constructive feedback, each responded differently, some nervously, some passively, some argumentatively. Since Ida feels she treated everyone respectfully, she wonders why the five employees reacted so differently. Employees whose reactions Ida described as argumentative were unlikely to have practiced empathetic listening. Neglecting this practice could compromise their ability to do which of the following? Seize an opportunity to build trust and grow rapport Seize an opportunity to finish a project more efficiently Seize an opportunity to hone new technical skills None of the above