Identifya business problem or opportunity at a company where you work or with which you're familiar. This will be a business problem that you use for the individual assignments in Weeks 3-5. It should be a problem/opportunity for which gathering and analyzing some type of data would help you understand the problem/opportunity better.

Identifya research variable within the problem/opportunity that could be measured with some type of data collection.

Considermethods for collecting a suitable sample of either qualitative or quantitative data for the variable.

Considerhow you will know if the data collection method would be valid and reliable.

Developa 700 to 1,050-word analysis to describe a company, problem, and variable.

Includethe following in your submission:

• Identify the name and description of the selected company,
• Describe the problem at that company,
• Identify one research variable from that problem,
• Describe the methods you would use for collecting a suitable sample of either qualitative or quantitative data for the variable (Note: do not actually collect any data)
• Analyzehowyouwillknowifthedatacollectionmethodwouldgeneratevalidandreliabledata(Note:donotactuallycollectanydata)

Im completely lost here. what im trying to do is to put that i work for a janitorial company with a high call volume. the problem is that the customers get upset for being on hold for long periods of time. So im trying to find out how i would go about that statistically? so far ive gotten that i use quantitative data but thats about it. I know that i can find how long the customers stay on hold by sampling or surveys? i need help.