1. Identify a company that has embraced knowledge management practices. Explain the impact of knowledge management on business processes in regard to effectiveness, efficiency, and innovation. Does it have an overall organizational performance? (10 marks)

2. Discuss how ICT can be applied in knowledge management and explain the various factors to be considered for successful implementation of ICT (7 marks)

3. Discuss the role of social media in knowledge management procesess. (8 marks)

4. Knowledge architectures exist within four primary contexts that influence the impact KM will have on the organizations performance. Discuss (8 marks)

5. Discuss the opportunities accorded by knowledge portals in an organization and show how they can be implemented in organizations. (7 marks)

6. How important are organizational factors or practices in institutionalization of knowledge management? (10 marks)