Identify a problem that needs to be resolved within the Protective Services department of a Healthcare Facility. The problem may in the Protective Services department or it may involve several departments. The problem must require the involvement of multiple other people to help resolve it.

Problem you are trying to solve:

Solution Chosen:

Your ideas for a plan of action:

Action you took to resolve the problem:

Give examples of how you used EI and Humble Inquiry during this process:

Give examples of how you provided feedback and/or coaching during this process:

Did you overcome barriers to decision making?

Give examples of what change strategies did you use: