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identify a process, product, or service about which you have personal knowledge. Identify an improvement opportunity or a new process, product, or service opportunity. Develop

identify a process, product, or service about which you have personal knowledge. Identify an improvement opportunity or a new process, product, or service opportunity. Develop and describe an improvement project using one the PDCA, DMAIC, or DMADV methodologies to accomplish the improvement. q

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