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Identify an organizational process that would not likely have an established procedure and thus relies highly on heuristics (personal judgment) and a variety of outcomes
- Identify an organizational process that would not likely have an established procedure and thus relies highly on heuristics (personal judgment) and a variety of outcomes or procedures. For example, what email to reply to first in an inboxbacklog.
- Construct a simple repertory grid with all elements pre-supplied.
- Design a simple experiment to build an improved process based on the results from three groups of individuals: low performers, mid-range performers, and high performers.
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Essentials of strategic management
Authors: Charles w. l. hill, Gareth r. Jones
3rd Edition
1111525196, 978-1111525194
