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Identify and detail how your business measures customer satisfaction. How are the results communicated to employees? What does your business do for best practices to

  • Identify and detail how your business measures customer satisfaction.
  • How are the results communicated to employees?
  • What does your business do for best practices to ensure customer satisfaction?
  • What is the best practice for addressing customer complaints? Provide (at least 3) examples that feature different types of products and situations.

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