Identify and discuss the various IT tools and and staff resources Union Health Center used to develop its education and self-management strategies among patients with chronic diseawe and it also discussed their strength and their limitations.

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Union Health Center (UHC) has used many various IT tools and staff resources to develop their education and self-management strategies among patients with chronic disease. UHC's has a couple different electronic strategies to help their patient centered care team model. The first being patient registries. UHC uses patient registries to identify patients with specific conditions to ensure those patients receive the right care, in the right place, at the right time (Wager et al., 2022). They also used this to target cases for chart reviews and assess illness management strategies. The next tool is a custom EHR template to support PCAs which free up clinicians for more specialized tasks and complex patients (Wager et al., 2022). It is a very important aspect because it allows clinicians to keep track of the patient's health and provide the best treatment possible. Working with medical neighbors is essential to UHC as it will provide information to them for various of different backgrounds. UHC had a couple different challenges and lessons that they learned through this process. The first is recruiting staff members with IT and clinical informatics backgrounds (Wager et al., 2022). It is challenging for any organization, but UHC struggled to find the right mix of staff with IT and clinical informatic skills. If the individuals are hired without the proper expertise, it will through off the entire system. With any new system that is put into place UHCWith any new system that is put into place UHC struggled to have consistent data entry that led to the inability to create reports. UHC also realized that the time data reached the team they many no longer be current. Ul-lC is looking to purchase a program that would create a faster process with the information