1. Identify at least two symptoms of underlying problems at Esteer lauder company. This could be something like, "There has been a 10% drop in revenue over the past year." This is a symptom, there could be many underlying reasons/causes for this drop.
2. Choose one of these symptoms, and draw a fishbone diagram for Estee lauder company.
3. Make a "draft" problem statement based on further analysis of your fishbone diagram.