Identify five control weaknesses within AHL's order receipt, processing, and shipping process as well as specify the corresponding control objectives impacted.

(Control objectives: validity, completeness, authorization, accuracy, classification, and proper period)

• Historically, AHL's sales are highest during February and March, and from August to October.When a customer order is received, by phone, email, or through the website, the Customer Service Clerk (CSC) receiving the order, checks that AHL has the items in stock and the correct price by checking an online database of inventory on hand.If available, the CSC sends an order confirmation to the customer either via email or phone, including both quantity and price.The CSC then prepares a sales invoice and sends a copy to the customer.AHL's policy is for the sales invoice to show a shipping date of one day from the order date.The clerk then walks to the adjacent warehouse, selects the ordered items, and walks them to shipping.
• AHL has a shipping staff of four people, and the shipping department will not ship any goods without a sales invoice initialled by the CSC.If the sales invoice does not indicate who is to pay for the shipping costs, then AHL sends the goods FOB shipping point.When a shipment is delivered to an incorrect address it is the CSC's job to contact the customer and obtain the correct information.