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Identify goals in communicating a bad-news message What can be done to keep employees from being blindsided by bad news? Maintain confidentiality regarding organizational struggles
Identify goals in communicating a bad-news message What can be done to keep employees from being blindsided by bad news? Maintain confidentiality regarding organizational struggles until the last possible moment. Limit leadership interaction with lower-level employees. Keep employees informed of organizational issues. Limit transparency
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Leading Strategic Change In An Era Of Healthcare Transformation
Authors: Jim Austin ,Judith Bentkover ,Laurence Chait
1st Edition
3319808826, 978-3319808826
