Identify one example of an event that has changed the operations of your organization or an organization with which you are familiar. If you are not currently working in a healthcare organization (HCO), you may choose a case study or other reliable source of information from which to work. Potential event examples may pertain to a strategic initiative, technology, process improvement, policy change, disease (e.g., COVID-19), or other areas.

• Briefly describe the organization you have chosen in terms of its industry; number of employees; and whether it is a local, regional, national, or international enterprise. Then, briefly describe the event that changed operations in this organization.
• How was this change addressed and communicated throughout the organization? Was that communication effective, and what improvements would you make?
• How was the event assessed and managed? What would you do differently to improve the operational response?