identify one of the primary risks associated with end-user computing below.

	a	IS personnel will not have enough work to do if users develop their own systems.
	b	Systems that have not been adequately tested may be implemented.
	c	System development time may increase substantially.
	d	System costs may skyrocket.

What is the basic function of a help desk?

	a	Train end users and assist with application development.
	b	Provide technical maintenance and support.
	c	Control access to corporate data.
	d	All of the above are basic functions of a help desk.