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Identify significant costs in the organization like Wal-Mart. Which of these costs are associated with quality? Remember, quality costs are not limited to manufacturing organizations.
Identify significant costs in the organization like Wal-Mart. Which of these costs are associated with quality? Remember, quality costs are not limited to manufacturing organizations. There are also costs associated with the quality of service. Are there costs associated with environmental concerns? Evaluate these quality and environmental costs and identify whether they are prevention costs, appraisal (detection) costs, internal failure costs, or external failure costs
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