Identify specific rules and heuristics for the following two examples:

Example 1: This is part of a multiple criteria with thresholds, weighting, and scoring. Note that it is not the only criteria in the model, just the criteria you are addressing Reliability of service - minimum 98% availability with B/U and recovery (weight 20%) 5 - >99.997% availability 3 - >99% availability 2 - >98% availability