Identify the business that you intend to setup.

1. A business will survive and grow in an environment that is friendly to it. That external environment that fully support business make it easy for an organization to succeed

Answer the following questions:

a) How external environment affects your business operations. Give at least two (2) examples or situations to support your answer. (3 Marks)

b) Is Coronavirus (COVID-19) a threat to your business profitability? Discuss your answer and cite a situation to support you answer. (3 marks)

2.

a) Management is art of getting things done by others. Do a critical evaluation of this statement with reference to your business. (3 Marks)

b) Explain in detail, the levels of management with their functions in your business. (3 Marks)

3.

a) What would you suggest to improve customer service and relationships of your business? Explain two (2) suggestions. (3 Marks)

b) Why is customer satisfaction the primary concern of marketing concept? (3 Marks)

4.

a) How would you manage the functions of compensation during Coronavirus (COVID-19) period? (2.5 Marks)

b) Discuss any five (5) functions with suitable examples (2.5 Marks)