1. Identify the legislation in your Australian state or territory relevant to the access and equity of workplace communication.
2. Give an example of how each of the following organisational requirements is relevant to workplace communications.

Ethical behaviour guidelines from state or federal governments
Workplace policies
Codes of conduct
Organisational culture

3. Briefly explain the following terms, using an example for each.

Communication style
Communication method
Cross-cultural communication techniques.

4. Describe two (2) techniques you could use to resolve communication challenges.

5. Give one (1) example of how each of the following types of communication can be adapted for individuals with special needs or disabilities.

Verbal communication (telephones, mobile devices, video conference)
Written communication (email, SMS, social media)

6. Explain how technology can be used to aid communication with individuals who have special needs or disabilities.