Identify the measures that capture the important determinants of the banks productivity. (Select which of the following statements (is) are true by selecting an "X".)

Clerk time per bank window customer
Time spent on tracing lost checks or deposit slips
Errors per 1,000 transactions handled
Checks miscoded per 1,000 checks processed
Customers per day
Customers per employee
Square feet of space in bank per 1,000 customers
Average time to process a loan application