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Identify the techniques for improving service productivity. List down and explain any five (5) techniques, describe with clear example.
Identify the techniques for improving service productivity. List down and explain any five (5) techniques, describe with clear example.
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Service productivity means effectiveness with which resources are converted into the service or the quality of the service process as measured by proc...
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Operations management
Authors: Jay Heizer, Barry Render
10th edition
978-0136119418, 136119417, 978-0132163927
