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Identify which perspective(s) of the balanced scorecard each of the following critical success factors relates to by choosing Yes in the appropriate cell Each success

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Identify which perspective(s) of the balanced scorecard each of the following critical success factors relates to by choosing "Yes" in the appropriate cell Each success factor could relate t to more lan one category (Select 'No' in the inappropriate cells.) Balanced Scorecard Perspective InternalLearning and Critical Success Factor Contribution Margin by Product Quality Employee Empowerment Information Systems Capabilities New Markets Product Innovation Productivity FinancialCustomer Business Growth

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