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If a conflict arises on a team, and two or more members get engaged in a heated debate, leading the team leader to say: Now,

If a conflict arises on a team, and two or more members get engaged in a heated debate, leading the team leader to say: "Now, now. Let's everyone calm down. Yes, we have our differences, but we share the same values and can resolve them amicably," he/she is engaged in what type of conflict resolution practice?


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