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If a manager in a domiciliary care service is only providing personal care to one person at the time of the inspection, had not completed

If a manager in a domiciliary care service is only providing personal care to one person at the time of the inspection, had not completed training recently to show they had the knowledge to effectively and safely support people, and doesn't have any current staff working with them. Which component from Donabedian Approach: structure, process, and outcome we should use?

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