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If a process is stable and predictable: the probability of it meeting customer specifications can be predicted. it produces the same exact result each time
If a process is stable and predictable:
the probability of it meeting customer specifications can be predicted.
it produces the same exact result each time the activity is performed
common causes have been eliminated through process change.
random causes have been detected and eliminated.
the process averages a varying number of standard deviations.
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