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If a service operation follows an M / M / 1 queue model with an arrival rate ( lambda ) of 5 customers per

If a service operation follows an M/M/1 queue model with an arrival rate (\lambda ) of 5 customers per hour and a service rate (\mu ) of 8 customers per hour, what is the average waiting time in the queue (Wq)?
Question 18 options:
0.125 hours
0.2 hours
0.25 hours
0.33 hours
None of the above

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