If an employer is conducting a job analysis and wants to use data to better determine pay classes, which type of analysis tools should be used? Question content area bottom Part 1 A. Direct observations B. The Department of Labor's Dictionary of Occupational Titles C. Structured interviews D. Position analysis questionnaires (PAQ) E. Participant diariesAccording to the Society for Human Resource Management (SHRM), which of the following best describes competency? Question content area bottom Part 1 A. A guidepost for recruiting, selecting, training, evaluating, and developing employees for each job B. A cluster of interrelated attributes that result in a certain behavior C. Critical-thinking skills that are used in critical evaluations, allowing successful job performance D. What the worker does on each of a main job duty's separate job tasks and how the worker does it E. An indication of future engagement based on past performance