If an individual faces a conflict between the organization's stated and practiced values experts recommend that

A.Delay action and work with respected leaders in the organization

a. Delay action and hope the problem goes away.

C. The individual resign immediately and call the media

d. A statement of the employee's ethical responsibilities

Management of a company is attempting to build a reputation as a world class manufacturer of quality products. Which of the following measures would not be used by the firm to measure quality.

A.The percentage of products passing quality tests the first time

B.The number of parts shipped per day

C.The number of defective parts per million

D.The percentage of shipments returned by customers because of poor quality