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If lambda = 8 CUSTOMERS/HOUR and mu = 10 CUSTOMERS/HOUR, in a single server model, what is the probability that there will be exactly 4

If \lambda = 8 CUSTOMERS/HOUR and \mu = 10 CUSTOMERS/HOUR, in a single server model, what is the probability that there will be exactly 4 people in the system? a. 0.428 b. 0.148 c. 0.082 d. 0.162

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