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If service providers are to feel confident and competent in overcoming service problems, they should be Blank______. Multiple choice question. trained on how to dismiss
If service providers are to feel confident and competent in overcoming service problems, they should be Blank______. Multiple choice question. trained on how to dismiss difficult customers quickly and efficiently informed about the retailer's service standards and the merchandise it offer as well as the customer's needs informed on company policy and trained on how to not give in to customers every time they have an issue given access to higher level managers who can handle the problem more efficiently
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